San José Clinic serves persons of all ages, races and backgrounds and does not restrict access to only U.S. citizens. The Clinic serves all who are in need equally. San José Clinic’s greatest contribution to the community is providing access to quality healthcare for the uninsured. One out of every four persons in Harris County is uninsured, which is over 800,000 individuals. San José Clinic, serving Harris and surrounding counties, is the only full-time clinic in the area offering such a wide spectrum of services and dedicated exclusively to the uninsured.  

Affordable healthcare is an absolute necessity for the families San José Clinic serves. Over half of the Clinic's patients fall at or below the Federal Poverty Guidelines. Although most San José Clinic patients are employed their employers do not usually provide healthcare insurance. Based on a 40-hour week, these hard-working individuals simply cannot afford private health insurance and have trouble putting enough food on the table for their loved ones. 

Patients pay a minimum fee for Clinic services. The fee is determined according to Federal Poverty Guidelines, which takes into account family size and income. This fee includes the examination, lab-work, x-rays, and any medications prescribed.

Ninety-two percent of San José Clinic patients are Hispanic, which influences the focus of many of the Clinic's programs. For example, the prevalence of diabetes and hypertension is significant among Hispanics. There had been a noticeable increase in the number of San José Clinic patients requiring treatment for diabetes in recent years, so the Clinic designed a Diabetes Wellness Program that includes medical treatment, education and counseling for patients and their families to manage the condition.